Exclusive #LunoRewards for Luno Singapore customers

Luno is launching a new rewards program exclusively for our Singapore customers! #LunoRewards

Updated: 30 November 2021

Our customers make Luno what it is. Your decision to use Luno is a privilege and we work tirelessly to make sure we deserve that loyalty.

The #LunoRewards programme, available exclusively to our Singapore customers, is carefully designed to benefit our most loyal customers. The premise is simple – the more you buy and sell Bitcoin, the bigger your rewards.

The #LunoRewards programme is based on your monthly Bitcoin transaction volumes using Luno’s Instant Buy/Sell option. You’ll receive this reward in the form of a promo code, which you’ll be able to redeem under the Rewards tab in your Luno app. And all you have to do to be eligible is to buy or sell SGD 5000 in a month.

The more you buy & sell made, the bigger your rewards!

Your rebate will be calculated based on your monthly transaction volume. This is a tiered system, meaning you move between the levels depending on your total transactions in that month.

List of #LunoRewards:
1. Monthly bonus up to SGD 100
2. Rebate (cashback) for every Instant Buy/Sell up to 0.07%
3. Weekly market analysis report by Arcane Research

There are four different levels with min. monthly transaction volume:

1. Bronze | SGD 5,000
2. Silver | SGD 25,000
3. Gold | SGD 75,000
4. Priority | SGD 150,000

*The volume is an accumulative amount.

Example: If you bought a total of SGD 15,000 worth of Bitcoin and sold SGD 10,000 worth within a calendar month, your total accumulated transaction volume would be counted as SGD 25,000. You’re then eligible to join the #LunoRewards Silver level and entitled to a SGD 25 monthly bonus and SGD 12.5 of rebates from your transaction volume. This amounts to a total of SGD 37.5 of cashback!

Frequently asked questions

When will I get my reward?

Any Bitcoin transactions from the first to the last day of the month will be accumulated. This will determine the level you are on. The reward will be sent to you in the first week of the following month. Your level will change every month, depending on your monthly transaction volume.

Which transactions are eligible for the monthly volume?

To benefit from #LunoRewards, you only need to buy and sell from SGD 5,000 per month. Your Bitcoin rebate will then be calculated based on your monthly transactions made using Instant Buy/Sell.

Terms & Conditions

Luno Pte Ltd (“Luno”) have agreed to run a programme where Luno customers can earn rewards in connection with the Luno Exclusive Rewards Programme (the “Programme”). Without limiting the applicability of Luno’s Terms of Use and Privacy Policy to customers who sign up, you agree to be bound by these rules when participating in the Programme (the “Rules”). You agree to accept any decision made by Luno in terms of these Rules as final and binding.

  1. Eligibility criteria and exclusions: Participation in the Programme is limited to Luno customers who are residents of Singapore. You must be 18 (eighteen) years or older and otherwise meet the account eligibility criteria set out in section 3 of Luno’s Terms of Use. You must also have opted in for marketing communications.
  2. Program period: The Programme is ongoing until terminated by Luno.
  3. Subject to change: Luno reserves the right to hold, void, cancel, suspend, adjust or amend the Programme at any time.
  4. Entering the Programme: To participate in the Programme, you are required to follow the instructions in the Luno Exclusive Rewards Programme blog post.
  5. The reward: Your reward is calculated according to your level, as explained in the Luno Exclusive Rewards Programme blog post You will receive the relevant reward within 30 days of being contacted.
  6. Contacting you: You will be contacted directly by email / chat every month before the 5th business day of the month. Luno is not liable for your failure to receive notices due to spam, junk email or other reasons. If you cannot be contacted within this period, the reward will be forfeited.
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